Reviews for United Fire & Water

This review it’s dedicated to Caden he’s was super respectful and kind to my home and belongings 10/10

Professional and friendly service. Kevin was very friendly, listened to and answered any questions we had. Clean up was well done after each procedure.

Outstanding customer service. Very considerate people to work with on scheduling. Highly recommend.

Team was Very Professional & Straight forward Ed was very easy to work with and made sure everything was taking care of 5/5 stars I recommend!

I had a great experience with United Fire & Water.

Lindsay helped me understand the entire mitigation process with my home and was there every step of the way to answer questions and keep me informed.

I truly appreciated her help and support throughout the process. I would absolutely recommend United Fire & Water to anyone dealing with water damage in their home!

United did a very good job for me and Ed was better than excellent. He went way above what was wanted.

United Fire and Water did a great job! The team was professional, friendly, and worked well together from start to finish. Ed did a wonderful job communicating and was very helpful and provided every detail of the job . I really appreciate their hard work and would definitely recommend them!

United Fire and Water Damage were great to work with. Ed and the team were professional, communicative, and efficient.

Lindsay was absolutely amazing to work with! She was always friendly, easy to reach, and went out of her way to make sure everything was handled. Dealing with damage to your home can be stressful, but having someone who communicates and genuinely cares makes such a difference. Thank you Lindsay and the United Fire & Water team!

I can’t say enough good things about Lindsay and the team at United Fire & Water. She was extremely helpful and made sure we were taken care of from start to finish. Communication was great, and any questions or concerns we had were addressed quickly. Great customer service and a great team to work with!

Jennifer in the office and Brandon and his crew are true professionals! Kind, calm, and knowledgeable!

Absolutely wonderful company to work with. Very thorough and professional and really went the extra mile in a mold remediation for me.

Great company! They showed up on time, good communication, and professional service.

Jennifer was my point of contact, Very professional in all areas. Great timing and got everything done in a timely manner. Very good communication. Highly recommended.
Great referral programs also.

Talking with Jennifer was one of the easiest things ever. She helped me get the guys out for my water damage. Fast easy. Was such a pleasure. Thank you Jennifer.

The washing machine overflow triggered emotions brought on during the flood of 2016.. The staff of United Fire and Water, meaning everyone that I encountered went over and above to help me overcome the disaster of the current overflow. I thank God and I am grateful the the kindness and expertise these young men showed toward me in this difficult situation. May God bless each of them🙏🏽

Excellent company to collaborate with! We partnered with United Fire and Water DKI Company on stucco restoration for one of our loyal customers. The process went smoothly, thanks to clear communication and a well-coordinated schedule that aligned all subcontractors for a swift turnaround and high customer satisfaction.

United Fire & Water is a first-class operation. Their team is highly trained, well-equipped, and committed to doing things the right way. They have built an excellent reputation for water damage restoration, fire damage restoration, mold remediation, and emergency mitigation throughout Baton Rouge and South Louisiana. It’s always refreshing to see a company that prioritizes professionalism, integrity, and quality workmanship. I wouldn’t hesitate to recommend them to anyone needing restoration services!

I cannot say enough good things about the team at United Fire & Water. I am currently dealing with a very stressful moisture intrusion issue in my condo, and these guys have gone completely above and beyond to help me navigate it. They’ve been out to my place twice now and have been nothing but helpful from the start.
I initially contacted Jennifer, and she immediately put me in touch with Charles. Charles came out, evaluated the damage, and let me know we needed a commercial dehumidifier right away to stabilize the area. I was open with him about not wanting to incur a massive wall of expenses just yet, so he actually got me on the phone with the owner, Kevin. Kevin took the time to talk to me directly and personally assured me that they were going to look out for me and make sure everything worked out. Hearing that from the owner gave me huge peace of mind.
I am still right in the thick of dealing with my HOA and property management company to get the root structural problem resolved, but Jennifer, Kevin, Charles, and the rest of the crew have been incredibly patient, friendly, and supportive throughout the process. We still have a ways to go to finish this fight and get my place back into livable shape, but they have been firmly in my corner the whole way. If you want a company that is genuinely committed to their clients and the local community, look no further than United Fire & Water. I highly recommend them!

They did a very very good job and prompt, even over the holiday weekend!

My husband and I were very pleased with the support and work provided by United Fire & Water (DKI Company). April and Beau were wonderful. They completed and submitted the paperwork to our insurance company. April and Beau followed up regularly with the insurance company to ensure the claim was processed timely. Once the claim was approved, Beau began the repair process. His crew's work was very professional. I would recommend others to United Fire & Water.

Provided excellent service. Beau and April were very helpful with my claim. Whenever there were changes in the project were required, they were very forthcoming about it and found ways to resolve it. Highly recommend using them and plan to use them for future projects with my house. Thank you so much!

Professional and timely service. Friendly and very organized.

They were accurate and detailed

What an amazing company. Kevin Hussey The Owner is so knowledgeable and responsive. He’s always taken care of all my properties. I would recommend him to any property owners or management company. They’ve been working with my Properties for the last 20 years. They also helped me out on Hurricane disaster cleanup work they’re amazing.

We had an unexpected experience with damage to our home. United Fire and Water assisted in the insurance inquiries, detecting the issues causing problems, determining the resulting damage, and all of the remediation work. We were very blessed. Insurance covered the work. All of their subcontractors did a wonderful job. They made sure all of floors were replaced to match. The painting was done beautifully. They walked us through all of the process and used the movers we requested. I would definitely use them again. Beau does a wonderful job coordinating all of the work.

My experience with United Fire & Water was awesome. I had water leak damage in master bathroom due to busted pipe in the shower. It left damage to wall and carpet flooring in the master closet. Mr Louis arrived promptly and got the ball rolling by taking pictures and getting an estimate done (thank you Mr Louis). The entire staff and crew was amazing. April Stafford made sure my insurance company had all documentation needed to process my claim (thank you April, excellent job). Beau Shamburger and Kyle Guilbault stayed in contact we me throughout the entire process to make sure everything went well, and it did (thank you Beau and Kyle). I highly recommend this company. They will be the first company I call if needed in the future.

Fantastic service. We have used them twice and plan on using them in the future of the need arises.

This company was so easy to work with! Beau and April made everything so easy! The job was beautifully done!

Excellant service from the beginning to end of the project.
Prompt service from the time I called about the water leak. Louis was very professional and setting up the containment and mitigation. Installing the protection for demolition of the bathroom slab to repair the leaking sewer line. Beau did all of the restoration. Repaired damaged sheetrock, painting and replaced built in vanity. Communiation with the office manager was prompt and professional. A good experience with all of the workers that was involved with the restoration.

April and Kyle were very helpful in getting the work completed and keeping the estimate and ultimately payments straight with my insurance.

I had a pipe burst in my slab that affected five areas of my house. At that point I had not heard of United Fire and Water, and I started out with a different company for the drying out process. I knew things weren’t being addressed correctly and my plumber (Thank you Seth S!) suggested I call United Fire and Water and I am so thankful that I did. Oh the difference was stark! The entire crew is awesome! From Kevin who arrived first to assess the situation (so knowledgeable, professional and friendly) to April in the office (also super friendly and always timely with documents, etc and so helpful in answering questions) to Beau Shamburger who guided me through the rebuild process with so much grace, knowledge and patience. He always explained to me exactly what was going on and kept me up-to-date on all aspects of the progress. His communication skills are excellent and he directed and executed this entire production so well. He went above and beyond in his efforts with my insurance company too which is such an important part of this process. My rebuild is done now and looks fantastic! United Fire and Water will always have my business.

The team was very professional, prompt and helpful. Kevin, Beau and April did a really good job with restoring my home and keeping me up to date with status.

United Fire and Water team members Kyle, April, Beau. Louis, Sebastian, Kevin & Ben did an excellent job from start to finish on my mold remediation and reconstruction of our home. I highly recommend United Fire & Water for your 🔥 and water 💧 crisis. Y'all Rock!

We didn’t have time to waste- water coming in the house- and they showed up ASAP & took care of it, fast!!!