Reviews for United Fire & Water

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.98
240 Reviews
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  • Darin W.
    Reviewed on February 27th, 2019

    Kevin is the lead instructor for water damage and mold classes held throughout the year at the GBRAR. Classes are excellent...highly recommend!

  • Laura B.
    Reviewed on February 27th, 2019

    Kevin and his team did a wonderful job for me! I’d recommend them to everyone!! Thank y’all, Kevin!
    Laura Davis

  • Paige G.
    Reviewed on February 27th, 2019

  • Dave D.
    Reviewed on February 26th, 2019

    I have personally witnessed these guys during the flood and after. They are a very organized and efficient company with good professional service that is delivered in a timely manner. I will use them in the future and recommend them to others.

  • Jon C.
    Reviewed on February 21st, 2019

    Great response time, great staff, they are very professional. I highly recommend UFW. Keep up the good work Kevin and team.

  • Georgio A.
    Reviewed on February 21st, 2019

    Contacted the company and they were very quick to respond to me. Excellent service and extremely knowledgeable. I'd highly recommend them. Great company!

  • rachel C.
    Reviewed on February 20th, 2019

    My hot water heater in my attic failed, and it caused significant water damage to my home. I filed a claim, and the insurance company said they were sending out a crew to handle it. When I got the name of the company they were sending I did some research and looked at their reviews, and I declined service from them. I looked a bit further and I found the guys at United Fire & Water. I called them and they were on site within an hour, and they did a fantastic job for me!!!From extracting all of the water, to placing all of the drying equipment, and sending technician each day to check the progress, they did a great job! And they handled all of the repair items too, which was great. I didn't have to find another company to handle this... I dealt with Lee and Jade, and they made sure every detail was addressed. My house is better today than when the water damage happened!! Thanks United Fire & Water!!!

  • Mallory P.
    Reviewed on February 20th, 2019

    I participated in a Water Damage 101 class that they offered for commercial property management. They know their stuff and were able to demonstrate their work by flooding a mock unit! Not only was it fun and informative, but it showed exactly what they do to remedy a situation. It gave me complete confidence to use them on our next water damage incident. What they taught was helpful for commercial or residential spaces and they taught us how to save materials that otherwise might be torn out- saving money!

  • Sauciers P.
    Reviewed on February 14th, 2019

    United fire and water provides quality and professional service. Great to work with.

  • Robert P.
    Reviewed on February 9th, 2019

    Outstanding in every way. You never want to be in a situation where you need someone like United Fire and water, but when it happens, there is no one better to call. This is our second time, and we were once again, not disappointed. Prompt service. Quick and complete repairs. Wet materials demoed and hauled away and the drying out starts all the first day. Restoration work is top quality, professionally done, and looks new when finished. And, the house is clean before they leave. A five star organization. Always in touch so you know what is going on. Deals with the insurance company so all the coverage and documents are filed promptly. Just first class all the way. And, the prices are fair and reasonable, too

  • Andrew B.
    Reviewed on February 8th, 2019

    I work with these guys and they do outstanding work. Very customer-centric company that takes pride in a great job.

  • Mari M.
    Reviewed on January 3rd, 2019

    Very fast response. They started working the same day I called. Kevin is extremely professional and full of good advice. Can’t say enough about Jade and Angela - quickly answered any concerns and replied to all my texts . . . and there were many. Very happy with response, work and follow up. If you want someone who gets the job done right, this is the company to call. You won’t be sorry. I highly recommend them.

  • Mari Molina P.
    Reviewed on January 3rd, 2019

    Very fast response. They started working the same day I called. Kevin is extremely professional and full of good advice. Can’t say enough about Jade and Angela - quickly answered any concerns and replied to all my texts . . . and there were many. Very happy with response, work and follow up. If you want someone who gets the job done right, this is the company to call. You won’t be sorry. I highly recommend them.

  • Penny H.
    Reviewed on December 8th, 2018

    As an adjuster I’ve seen all kinds of work... Kevin has a great team and sets the bar high with his attention to details and professionalism.

  • Penny H.
    Reviewed on December 8th, 2018

    As an adjuster I’ve seen all kinds of work... Kevin has a great team and sets the bar high with his attention to details and professionalism.

  • Shannon J.
    Reviewed on November 5th, 2018

    Quick response time and knowledge of the process they go through to make sure some of our belongings could be saved from the fire.

  • Shannon J.
    Reviewed on November 5th, 2018

    Quick response time and knowledge of the process they go through to make sure some of our belongings could be saved from the fire.

  • Saghi Z.
    Gonzales, LA
    Reviewed on October 3rd, 2018

    Prompt, professional, friendly and also very trustworthy which is important because I am an out of state customer. Highly recommend!

  • Saghi Z.
    Reviewed on October 3rd, 2018

    Prompt, professional, friendly and also very trustworthy which is important because I am an out of state customer. Highly recommend!

  • Christi M.
    Reviewed on September 29th, 2018

    I took their free CE class, and I have to say that it was probably the most interesting and informative class I've ever taken! I have been an insurance professional since 2007. They are very knowledgeable and experts in the field of restoration, and not only would I use them for myself should the need arise, but I will also recommend them to my clients! Awesome company to have local who also packs up and is ready to serve any other state in need. Great job guys!!

  • Christi Monson N.
    Reviewed on September 29th, 2018

    I took their free CE class, and I have to say that it was probably the most interesting and informative class I've ever taken! I have been an insurance professional since 2007. They are very knowledgeable and experts in the field of restoration, and not only would I use them for myself should the need arise, but I will also recommend them to my clients! Awesome company to have local who also packs up and is ready to serve any other state in need. Great job guys!!

  • Lana G.
    Reviewed on September 28th, 2018

    Very knowledgeable, thorough and professional. They go to bat for their clients with the insurance companies. One call takes care of it all!

  • Keith M.
    Reviewed on September 28th, 2018

    United fire and water damage appear to be a very knowledgeable company with lots of equipment and the ability to respond quickly.

  • Nancy Fisher L.
    Reviewed on July 28th, 2018

4.98 out of 5 ( 240 Reviews )