Reviews for United Fire & Water

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.98
270 Reviews
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  • Shelda S.
    Reviewed on February 27th, 2020

    Very prompt response and excellent service during a difficult time. Jade, Kevin and Lee were always available for questions and Angela was fantastic. They put my home back from start to finish and I highly recommend these guys!

  • Brad C.
    Reviewed on February 27th, 2020

    Great experience! They were extremely prompt to respond and arrive at job. Professional, efficient, very clean and did quality work. They were in constant communication to ensure that job was being done timely and to my satisfaction. I strongly recommend this company

  • Shimetra B.
    Reviewed on February 27th, 2020

    United Fire and Water are awesome. They came in completed my damaged home and they did a wonderful job! Thank you Jade-Lee and the staff for all your help!

  • Logan K.
    Reviewed on February 27th, 2020

    Received dehumidifier promptly. Equipment was clean and worked very feel and did what it was supposed to do.
    Would encourage others to use their products.

  • john B.
    Reviewed on February 21st, 2020

    We had a bathroom pipe damaged during a construction project and we called on United Fire &Water Damage because we had used them before.
    They came over very promptly and put things in
    Motion to correct the issue. They were professional
    , knowledgeable, courteous and put our mind at ease. I give them 5 star and I would recommend them without hesitation to my extended family and friends.

  • Blake R.
    Reviewed on February 21st, 2020

    In short, United Fire and Water provides an excellent and valuable service… would highly recommend. In more detail, we experienced a major loss in our home, which required over three months of work. While this was a stressful time, Kevin and the UFW staff were available to us the whole way to navigate through every step. They made sure we understood what was expected of us from all parties involved (from insurance, from mortgage company, from laborers, from them as the contractor, etc.) and they also explained some of the more complicated topics, like recoverable depreciation. If you find yourself in an unfortunate situation of needing their services, rest assured that UFW will be there for you and make sure you are made whole in the end.

  • Danny S.
    Reviewed on February 21st, 2020

    Kevin and team are always expanding their knowledge, training, and ensuring those in disaster have what they need to get the job done.

  • Matt G.
    Reviewed on February 20th, 2020

    I can't say enough good things about United Fire & Water. Lee and his team were friendly and professional. They finished my job on time and under budget. The crew did terrific work and they were perfectionists. They revisited one small issue a number of times until they got it just right. Good clean up on the site, too. I definitely recommend using United Fire and Water. Thanks guys!

  • Joseph F.
    Reviewed on February 20th, 2020

    United Fire and Water were very prompt to do the work needed. They were very courteous and helpful. I would highly recommend them.

  • Vincent A.
    Reviewed on February 14th, 2020

    To group with United Fire & Water went above and beyond to fix and finish everything we wanted. First of all they were the last company I contacted but the first company to come. While I had 2 scheduled meetings for quotes be rescheduled by 2 other companies, I got in touch with Sean and Rolf the Friday morning before Hurricane Barry hit and they were at my house 1 hour later. As the work proceeded, we continued to want to add more and more into the project. Whether it was roofing, support beams, painting, electrical, new construction, and touching up, etc they were fully capable of performing the job. A great soup to nuts company. I would thoroughly recommend them for a big project.

  • Maria M.
    Reviewed on February 9th, 2020

    The best service! Great people!!! I’m so happy I choose them for the job!!!

  • Tika L.
    Reviewed on January 31st, 2020

  • Tika L.
    Reviewed on May 29th, 2019

    immediate response to critical problem. water leak in ceiling. this company took immediate action to get everything dried and ready for repair. in the repair process now. very happy with this company!

  • Tika L.
    Reviewed on May 29th, 2019

    immediate response to critical problem. water leak in ceiling. this company took immediate action to get everything dried and ready for repair. in the repair process now. very happy with this company!

  • Ray Vincent Santiago B.
    Reviewed on May 14th, 2019

    A+ company. I would highly highly recommend United Fire & Water Damage of LA, LLC.

  • Patrick G.
    Reviewed on April 30th, 2019

    Customer oriented Company and Kevin’s honesty and availability was appreciated.

  • Patrick G.
    Reviewed on April 13th, 2019

    Customer oriented Company and Kevin’s honesty and availability was appreciated.

  • Kristi H.
    Reviewed on March 16th, 2019

    Extremely knowledgeable! They really care for their customers!

  • Christi N.
    Reviewed on March 14th, 2019

    Great education course - honest people - trustworthy service!

  • Rick B.
    Reviewed on March 9th, 2019

    Quick response to flooding problem. Friendly service.

  • Adrienne B.
    Reviewed on March 9th, 2019

  • Randy D.
    Reviewed on March 8th, 2019

    Great customer service!

  • Ojo T.
    Reviewed on March 5th, 2019

  • Doug R.
    Reviewed on February 27th, 2019

    I called United Fire and Water in a panic after a plumbing issue flooded my house. Mr. Lee was very helpful and sent out Mr. Lionel right away. Mr. Lionel was very courteous and extremely knowledgeable of what needed to be done. I highly recommend United Fire and Water to anyone needing any of the services they offer.

  • linda V.
    Reviewed on February 27th, 2019

    I experienced a water leak at my home in May 2018. This company was extremely efficient and very helpful. They addressed all my questions and returned my calls immediately. I highly recommend them.

4.98 out of 5 ( 270 Reviews )