Water Damage Frequently Asked Questions

FAQs about Water Damage in Baton Rouge

United Fire & Water Damage of LA, LLC offers water and fire damage services, mold remediation, floor cleaning, moisture identification and (thermal imaging) building inspection services. We have complied a list of questions we are often asked as it relates to our water damage restoration services.

We serve both residential and commercial customers in Baton Rouge, Denham Springs, Lafayette, Hammond, Zachary, and other cities throughout our Gulf Coast service area in Louisiana. Give us a call today at 225-401-6568 or click here to schedule a service appointment ASAP with one of our certified technicians! Our IICRC-certified crews set the industry standard for water removal, water damage clean-up, water damage restoration, mold remediation, and other restoration-related services we provide to our legions of satisfied customers in Acadia, Houma, Shenandoah, St. Tammany, Baton Rouge, and other cities throughout our Louisiana service area. Be sure and dial 225-401-6568 or click here to make an appointment for one of our services today!

Yes. Our technicians are certified and United Fire & Water is Licensed (LA State Mold #250487, LA State Home Improvement #555937, LA MLP #6515) and insured. United Fire & Water is also certified to teach the science behind water damage restoration. We host monthly classes for Insurance, Real Estate and Construction industry professionals.
IICRC stands for Institute of inspection, cleaning and restoration certification. The IICRC sets standards and certifications for inspection, cleaning and disaster restoration industries.
This is an emergency situation and time is of the essence! Call 225-401-6568 for emergency service! United Fire & Water can be on site within one hour of the initial call to identify all areas that have moisture issues, remove all standing water, set up and then monitor air movement equipment, and begin the dehumidification process. Call us ASAP to avoid microbial growth and secondary damage.
The deductible is your responsibility and should always be paid before services begin.

No, you don’t. And 95% of the time it is next to impossible to estimate the exact cost of water damage project at the start. Each loss has different materials that were affected, varying amounts of water involved with the loss, and different circumstances – we will take all of this into consideration and get an estimate prepared for you – usually within 24 hours of the start of the project.

We utilize Xactimate software and a price list that is updated monthly for your specific location. This is the same software (or something very close to it) that your insurance company will use to write their estimate – giving us an apples to apples comparison for breakdown of scope and costs related to the loss.

We are able to submit the estimate to your insurance company on your behalf and discuss any items that the insurance company has question on. Before any repairs are final we typically have an agreed estimate with your insurance company.

Remember – United Fire & Water will be working for you. Not your insurance company. It is our job to negotiate with the insurance company to get you what is needed to make you whole again, and to return your property to a pre-loss condition.

The time to completely dry a structure depends on many factors such as temperature, humidity, how quickly emergency services begin, amount of saturation and the types of materials affected. Through consistent monitoring and evaluation of the drying process, we can determine when drying is complete. While there are no rules to determine how long your property will take to dry, we can tell you that on average a typical water loss will dry out in three to five days, but can be longer.
No, it is important the equipment is running around the clock. The more hours per day the equipment runs – the less days the equipment will be in your property. The equipment is strategically placed to encourage optimal drying. Turning off the equipment will only increase our dry time, and the threat of microbial growth and secondary damage.
This depends on how long the damage had been left unnoticed. If a water loss has been tended to quickly by a restoration professional mold is generally not an issue. With a careful and thorough inspection, and timely response, most mold issues can be avoided.
Just because something look and feels dry doesn’t mean that it is dry! UFW will utilize penetrating and non-penetrating moisture meters, infrared cameras, 17 years (and thousands of water damage projects) of experience, IICRC standards – and common sense – to determine when your property is dried to a pre-loss condition.

Recently Completed Jobs

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Baton Rouge, LA

United Fire and Water went out with our extraction equipment and extracted all the water. After we sucked up all the water we cut out sheetrock and took out the hallway floor. We set drying equipment. After everything was dry we disinfected everythin...

Zachary, LA

United Fire and Water went out there with our moisture meter. We did not located in wet materials but we did see visible mold and mildew damage. We removed some of the molded matericals and spayed the specail chemical to make sure it does not come ba...

Baton Rouge, LA

United Fire and Water went out with our moisture meters and found some of the sheetrock is wet and some of the baseboards are wet. We did a 2 ft flood cut in the walls and took off the baseboards. We set drying euipment. We also did the repairs. We r...

Our customers love us!

4.97 out of 241 reviews

Posted on Google

Beau helped us through the entire process of mitigation and repairs after an upstairs leak caused ceiling and floor damage. Very responsive, thorough and professional. Services: Remodeling, Mold mitigation, Water damage-related cleanup & repair

Posted on Google

My experience with United Fire & Water was very easy and pleasant! I hired them to repair the ceiling in my downstairs bedroom. The damage occurred as a result of a leaking toilet in my upstairs bathroom. They came out on the same day that I repor...

Denham Springs, LA

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They are awesome. water damage, wet floors, wet carpet, damaged floors

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