Reviews for United Fire & Water

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.98
240 Reviews
5
98%
4
2%
3
0%
2
0%
1
0%
Clear Filter
  • DeAnn J.
    Reviewed on May 11th, 2021

    Tom came out and thoroughly assessed the water damage situation. Gave me the good news that we didn’t have significant damage. It’s not everyday a business tells you that you don’t need them!

  • Brian C.
    Reviewed on March 16th, 2021

  • Christopher C.
    Reviewed on March 14th, 2021

    Awesome company - super responsive and informative throughout the whole process. Kevin and his team are certified, qualified and go over an above every step of the way.

  • April S.
    Reviewed on March 8th, 2021

  • D P.
    Reviewed on March 8th, 2021

  • Tom D.
    Reviewed on March 2nd, 2021

  • Donald L.
    Reviewed on March 1st, 2021

  • Sandy K.
    Reviewed on February 27th, 2021

    I was so happy the guys went above and beyond for me. I trusted people like Lionel and Flynn completely. I would recommend them to anyone. Kevin was so kind and caring wanting to take care of my problem. All the guys that worked on my home were great!

  • susan S.
    Reviewed on February 27th, 2021

    Spoke with Kevin Monday morning very nice & helpful- said he would send a team within the hour & they were here in about 45min.-mr. Brooks the mitigation manager came with a team & went to work-he was incredibly nice, professional & informative- they have returned every day to check moisture & Thursday found a problem , cleaned it up & he spoke to the plumber about the issue- very very pleased with service - would recommend to anyone- thank you Kevin & Mr. Brooks

  • Elizabeth B.
    Reviewed on February 27th, 2021

    Meghan Dodd was very professional and helpful with job they would be performing for us as well as keeping us informed as to what would come next on the job. On time

  • Kenneth S.
    Reviewed on February 27th, 2021

    Very professional service. They did everything (drywall, painting) just as they said they would, when they said they would.

  • Don J.
    Reviewed on February 9th, 2021

    Chris did a Great Job of cleaning HVAC registers.

  • cdromero6
    Reviewed on February 8th, 2021

    I am extremely pleased and satisfied with the work of United Fire and Water (UFW). We called UFW on the Monday of Labor Day weekend, a holiday no less, to report a broken water line in the second floor of the house. Half of the house had flooded over the previous two days affecting the upstairs and downstairs. UFW representatives were at the house within an hour after our call to them. They immediately started the mitigation process that very first day placing dryers and dehumidifiers in strategic places.

    From the very beginning we could see their professionalism and felt as though they were a team working for us! The mitigation process of (drying and demolition) and then the rebuild process (new sheet rock, painting and oak floor restoration) was beautiful. The quality of work was wonderful and the final result is a beautiful "new" house! We even contracted UFW to do what I call "out of scope work" (work that had nothing to do with the water damage work) on the exterior of the house replacing rotten wood and painting the entire exterior of the house.

    I can't thank UFW enough for their assistance in working on our behalf with the insurance company. They fought for us and we got fair claim response from the insurance company.

    I enjoyed working with the various members of the UFW team.....Kevin, Lionel, Deion, Leo and Flynn. They are good people and do great work!

  • Stephen A.
    Reviewed on February 8th, 2021

    Great company to trust with any water & fore damage cleanup. Quick response & very professional

  • Mike J.
    Reviewed on February 8th, 2021

    When things go wrong in your world, these guys are really on their game to put you back together

  • Elizabeth B.
    Reviewed on March 21st, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness
    Meghan Dodd was very professional and helpful with job they would be performing for us as well as keeping us informed as to what would come next on the job. On time.

  • Steve K.
    Reviewed on March 17th, 2020

  • Carlos A.
    Reviewed on March 15th, 2020

    Kevin and his team do an outstanding service!

  • Cindi W.
    Reviewed on March 8th, 2020

  • Kathy J.
    Reviewed on February 27th, 2020

    We flooded last June and United Fire and Water dried out our home and sanitized it after. They took good care of us. Lee, Jade, Lionel and Angela were all a pleasure to work with. After we moved back in I called them again to clean our air ducts. They did a great job. All around the duct openings were black with dirt from the AC being run while the house was being renovated. They not only cleaned the inside of the ducts but cleaned the outside areas around the air ducts as well. I was very pleased.

  • Shelda S.
    Reviewed on February 27th, 2020

    Very prompt response and excellent service during a difficult time. Jade, Kevin and Lee were always available for questions and Angela was fantastic. They put my home back from start to finish and I highly recommend these guys!

  • Brad C.
    Reviewed on February 27th, 2020

    Great experience! They were extremely prompt to respond and arrive at job. Professional, efficient, very clean and did quality work. They were in constant communication to ensure that job was being done timely and to my satisfaction. I strongly recommend this company

  • Shimetra B.
    Reviewed on February 27th, 2020

    United Fire and Water are awesome. They came in completed my damaged home and they did a wonderful job! Thank you Jade-Lee and the staff for all your help!

  • Logan K.
    Reviewed on February 27th, 2020

    Received dehumidifier promptly. Equipment was clean and worked very feel and did what it was supposed to do.
    Would encourage others to use their products.

4.98 out of 5 ( 240 Reviews )