Reviews for United Fire & Water

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.98
240 Reviews
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  • Jack S.
    Reviewed on February 10th, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    United Fire and Water did a great job for us after we had water damage from a leaking drain pipe. If you ever need clean up services after water or fire damage please consider United Fire and Water. They will do a fantastic job for you.

  • Brinkley M.
    Reviewed on February 6th, 2022

    I am posting this 5-Star Google review on behalf of my friend: JUDY MONTE. Judy Monte was a recent fire damage client of United Fire & Water Damage of LA. Judy does not have access to Google to leave a review herself, so she asked me to leave a review for her. Here is what Judy Monte had to say about her recent experience with United Fire & Water Damage of LA, LLC:

    "They were efficient and always available to answer any questions. Would like to sing the praises of the overseer of restoration, Beau Shamburger. Worked very hard in getting everything right. Thank you guys."

  • C W N.
    Reviewed on February 6th, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness

  • Tyeisha M.
    Reviewed on February 5th, 2022

    Awesome company! They guys were very kind and friendly. Very hard working staff!!

  • Tyeisha M.
    Reviewed on February 5th, 2022

    Awesome company! They guys were very kind and friendly. Very hard working staff!!

  • Dean H.
    Reviewed on February 4th, 2022

    United Fire and Water assisted us when we had water damage from a broken water tank inside our house. They were quick to respond, had very professional representatives and an impressive array of equipment to remediate our water damage. We would highly recommend them to anyone needing remediation of any water damage.

  • Ellen W.
    Reviewed on February 1st, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness
    United Fire and Water was a life saver when our AC coil froze and leaked. They performed mold remediation, rebuilt a closet for rhe replacement AC duct work and hot water heater, and replaced damaged sheet rock. Everyone (painter, remediation specialists, project supervisors, administrators) who touched our project was always on time and professional. The sheetrock repair looks outstanding. You can’t tell where the old sheet rock starts and the new begins. This company was also a huge support during the stress of getting the water damage cleaned up. I highly recommend United Fire and Water.

  • Darn A.
    Reviewed on January 31st, 2022

    Positive: Professionalism, Responsiveness

  • S T.
    Reviewed on January 17th, 2022

    Positive: Professionalism

  • Jenny H.
    Reviewed on January 6th, 2022

    Positive: Professionalism, Responsiveness
    Highly recommend United Fire and Water! We had a plumbing leak and water damage in two bedrooms and closets. They came immediately and started the drying process! We are so thankful for all they’ve done and we’re doing to use them for the remodel too!

  • Min W.
    Reviewed on January 5th, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness
    Thank you, United Fire & Water of Louisiana! We are so grateful for y’all. We now have a safe home, because of your quick response and restoration. Everyone from the office personnel to the on-site technician was professional, thorough and kind. They explained the process, and completed the job perfectly. Thanks again. I hope I don’t ever have an emergency again, but if I do they will be my first call. Highly recommend.

  • Karen A.
    Reviewed on December 29th, 2021

    Positive: Professionalism, Punctuality, Quality, Responsiveness

  • Adam P.
    Reviewed on December 28th, 2021

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • Jacqueline W.
    Reviewed on December 24th, 2021

    Positive: Professionalism, Punctuality, Quality

  • Jack S.
    Reviewed on December 21st, 2021

    United Fire and Water did a great job for us after we had water damage from a leaking drain pipe. If you ever need clean up services after water or fire damage please consider United Fire and Water. They will do a fantastic job for you.

  • Zyanna P.
    Reviewed on December 20th, 2021

    We had Mr. Glen as our tech he has been absolutely amazing throughout this process. Very professional, quick response time and sincerely cared and wanted to make sure the job was done right! Highly recommends this company and Mr. Glen

  • Chiati L.
    Reviewed on December 20th, 2021

    Positive: Professionalism, Punctuality, Responsiveness
    We had two houses flooded on May 17th, 2021. Tom and his crew did a great cleanup job. Tom always quickly responded to our calls and texts. Most important of all is DKI company went through details about damage and restoration with our insurance company professionally and that saved us lots of hassle. We are happy with the outcome and referred DKI to our neighbor across the street.

  • Zyanna P.
    Reviewed on December 20th, 2021

    We had Mr. Glen as our tech he has been absolutely amazing throughout this process. Very professional, quick response time and sincerely cared and wanted to make sure the job was done right! Highly recommends this company and Mr. Glen

  • Sabrina S.
    Reviewed on December 19th, 2021

    Positive: Professionalism, Quality, Responsiveness
    We used another well-known remediation "pro" after recent flooding in Baton Rouge. They gave us poor advice on what required demo and assured us that all of our rooms were dry before removing their drying equipment. After discussing our situation with United Fire & Water, they came to our home and showed us where multiple rooms were still damp. They took the time to explain standard demo and drying procedures, where we had been given little or poor advice from the other company. After their visit, we pressed the other company to come back (since we had paid them in full already). They sent a new technician who reluctantly took additional moisture readings and admitted that our home was not dry. To this day they haven't come back or contacted us to ensure that our home was dry. We sincerely appreciate the United Fire and Water team coming out and alerting us to the fact that there were issues. They were knowledgeable, patient, and thorough. Should we or anyone we know ever be in need of a remediation contractor again, then they will have our business or recommendation.

  • William G.
    Reviewed on December 17th, 2021

    Kind and professional staff that took very good care of me and communicated well! Definitely recommend!

  • Dean H.
    Reviewed on December 14th, 2021

    United Fire and Water assisted us when we had water damage from a broken water tank inside our house. They were quick to respond, had very professional representatives and an impressive array of equipment to remediate our water damage. We would highly recommend them to anyone needing remediation of any water damage.

  • DeAnn J.
    Reviewed on December 14th, 2021

    Positive: Professionalism, Punctuality, Responsiveness
    Tom came out and thoroughly assessed the water damage situation. Gave me the good news that we didn’t have significant damage. It’s not everyday a business tells you that you don’t need them!

  • corey M.
    Reviewed on December 1st, 2021

  • Darn A.
    Reviewed on December 1st, 2021

4.98 out of 5 ( 240 Reviews )