Reviews for United Fire & Water

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.98
240 Reviews
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  • Geri H.
    Baton Rouge, LA
    Reviewed on February 4th, 2023

    I highly recommend this company! They are with you through the whole process, and even helped with my insurance company that did not want to pay. You can't go wrong with United Fire and Restoration!!!!

  • Jeremy F.
    Reviewed on February 4th, 2023

    Excellent value. Highly recommended. Free inspection and evaluation. Arrived one day late. Very knowledgeable and friendly. Do not hesitate to use this company. Five stars.

  • Miranda B.
    Reviewed on February 1st, 2023

    United Fire & Water are amazing. In my opinion.... the best in their field. Super knowledgeable, amazingly organized, and round the clock work to get our building completed. Our building took 4 months to dry, and Kevin H. was there daily. I would recommend this company not only for their skills but also as a whole company. Kevin, Lee, Brinkley, and Kyle are the best. As a business as well as a homeowner you cannot go wrong with this company. Thank you to the whole crew for everything you did for us.
    Service: Water damage-related cleanup & repair

  • Roy M.
    Baton Rouge, LA
    Reviewed on August 6th, 2022

    I appreciate this company moving so quickly to come out and give a free inspection the next morning! Jeremy was awesome! He used high tech gadgets to see through my cabinets and walls to determine if my plumbing leak had caused mold growth, as well as determining if I still have wetness inside the walls that could lead to mold. It took him about 10 minutes to put my mind at ease and let me know that I have nothing to worry about! I can now carry on without stressing over the possibility of water damage. Had I not gotten this free and simple inspection, I would have continued to have that fear in the back of my mind. Your house is one of your biggest investments! So protect it! Get the inspection and at least you’ll know what to do next! Thank you Jeremy and United Fire and Water!

  • Dana B.
    Denham Springs , LA
    Reviewed on July 26th, 2022

    I was very impressed with this company and how informative they were throughout the process of fixing the bathroom ceiling where the a/c drain line had leaked. You cannot even tell where the repair was made as the paint matches perfectly. I highly recommend this company.

    water damage, wet floors, wet carpet, damaged floors, restoration company, flooding, overflowed toilet, Denham Springs

  • Abby R.
    Baton Rouge, LA
    Reviewed on July 15th, 2022

    Excellent service from the first phone call to the in-home assessment! They were professional, informative, and cared about the quality of their work.

  • Jeremy F.
    Baton Rouge, LA
    Reviewed on June 23rd, 2022

    Excellent value. Highly recommended. Free inspection and evaluation. Arrived one day late. Very knowledgeable and friendly. Do not hesitate to use this company. Five stars.

  • David T.
    Baton Rouge, LA
    Reviewed on May 5th, 2022

    Excellent service!! Mr Lee and the team was very professional and courteous. Highly recommend.

  • Rachel Comeaux T.
    Baton Rouge, LA
    Reviewed on April 22nd, 2022

    Our washing machine failed and it caused significant water damage to our brand new home at 9pm On a Tuesday night! Panicking and overwhelmed, I call United Fire and Water and they sent a crew out that night!!!! They were very professional and knowledgeable. That night, they cleaned up the water, took pictures and assessed the water damage, and put out fans and dehumidifiers all of which they knew our insurance company would need when we filed a claim. They were out at our house until 1am making sure we were taken care of. The next day the has a crew removing all the floors and molding that was damaged. They continued to come assess the drying progress each day keeping detailed drying measurements. Once it was all dry, they sent a detailed report to our insurance company with all the information they knew the insurance company would need to have our claim processed quickly and without hassle. The absolute BEST craftsman replaced and painted all the floors, molding, and Sheetrock. The work was so perfect, We loved it even more than before! They were very easy to work with and did a fantastic job! We were so impressed with that they handled it all from start to finish! Working with United Fire and Water was very easy and hassle free!!

  • Ray H.
    Prairieville, LA
    Reviewed on April 16th, 2022

    Great company and excellent communication throughout the whole restoration process.

  • Ray H.
    Reviewed on April 16th, 2022

    great company and excellent communication throughout the whole restoration process.

  • Miranda B.
    Baton Rouge, LA
    Reviewed on April 12th, 2022

    United Fire & Water are amazing. In my opinion.... the best in their field. Super knowledgeable, amazingly organized, and round the clock work to get our building completed. Our building took 4 months to dry, and Kevin H. was there daily. I would recommend this company not only for their skills but also as a whole company. Kevin, Lee, Brinkley, and Kyle are the best. As a business as well as a homeowner you cannot go wrong with this company. Thank you to the whole crew for everything you did for us.

  • Matt D.
    Reviewed on March 17th, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    These guys at DKI are amazing! We had a leak from the attic(water heater) water got into the carpet and in bedroom below. We called and got a response time of 1 hour! Unbelievably fast to arrive. A team of 6 showed up and removed all water from the carpet and tile floors. I Would highly recommend this company to anyone requiring there services.

  • Crystal D.
    Baton Rouge, LA
    Reviewed on March 10th, 2022

    I cannot begin to express my gratitude for this company. They showed up within hours of me calling them and started damage control right away. They took the weight of my burdens in such a stressful time. All of the workers that came here over the week were so professional and courteous. Glenn was early one day and while he waited for me to get home, out of the kindness of his heart, he brought my trash to the road. Although no one expects or wants these things to happen, I'm so glad I had United Fire & Water in my corner.

  • Crystal D.
    Reviewed on March 10th, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness
    I cannot begin to express my gratitude for this company. They showed up within hours of me calling them and started damage control right away. They took the weight of my burdens in such a stressful time. All of the workers that came here over the week were so professional and courteous. Glenn was early one day and while he waited for me to get home, out of the kindness of his heart, he brought my trash to the road. Although no one expects or wants these things to happen, I'm so glad I had United Fire & Water in my corner.

  • Tim B.
    Reviewed on March 6th, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • Richard M.
    Reviewed on February 19th, 2022

    Positive: Professionalism, Quality, Responsiveness
    Very prompt and professional. Came back to follow up and make sure everything was good.

  • Carolyn
    Reviewed on February 16th, 2022

  • Alexis C.
    Denham Springs , LA
    Reviewed on February 16th, 2022

    water damage baton rouge, wet floors, wet carpet, damaged floors, restoration company baton rouge

  • Jeffrey P.
    Reviewed on February 16th, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    I called United after receiving a recommendation. I was not disappointed. United responded promptly, professionally and show concern when taking care of my mother and the water damage that occurred. The repeated trips to check on progress, even on Sunday, was above and beyond what I expected. I would call them again in a second.

  • Richard M.
    Reviewed on February 13th, 2022

    Very prompt and professional. Came back to follow up and make sure everything was good.

  • Matt D.
    Baton Rouge, LA
    Reviewed on February 12th, 2022

    These guys at DKI are amazing! We had a leak from the attic(water heater) water got into the carpet and in bedroom below. We called and got a response time of 1 hour! Unbelievably fast to arrive. A team of 6 showed up and removed all water from the carpet and tile floors. I Would highly recommend this company to anyone requiring there services.

  • Jeffrey P.
    Reviewed on February 10th, 2022

    I called United after receiving a recommendation. I was not disappointed. United responded promptly, professionally and show concern when taking care of my mother and the water damage that occurred. The repeated trips to check on progress, even on Sunday, was above and beyond what I expected. I would call them again in a second.

  • Carolyn
    Reviewed on February 10th, 2022

    Services: Flooring, Water damage-related cleanup & repair

4.98 out of 5 ( 240 Reviews )