Reviews for United Fire & Water

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.98
240 Reviews
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  • Melanie S.
    Reviewed on December 1st, 2021

    Positive: Professionalism, Responsiveness
    Everyone at United Fire and Water has been so helpful in our pack out and clean up project. They are communicative and quick to respond and get the job done. Highly recommend to anyone needing these types of services!

  • Ellen W.
    Reviewed on November 26th, 2021

    United Fire and Water was a life saver when our AC coil froze and leaked. They performed mold remediation, rebuilt a closet for rhe replacement AC duct work and hot water heater, and replaced damaged sheet rock. Everyone (painter, remediation specialists, project supervisors, administrators) who touched our project was always on time and professional. The sheetrock repair looks outstanding. You can’t tell where the old sheet rock starts and the new begins. This company was also a huge support during the stress of getting the water damage cleaned up. I highly recommend United Fire and Water.

  • Adam P.
    Reviewed on November 23rd, 2021

  • Karen A.
    Reviewed on November 16th, 2021

  • S T.
    Denham Springs, LA
    Reviewed on November 1st, 2021

    water damage, wet floors, wet carpet, damaged floors, restoration company, flooding, overflowed toilet

  • Jacqueline W.
    Reviewed on October 20th, 2021

  • Jenny H.
    Reviewed on October 13th, 2021

    Highly recommend United Fire and Water! We had a plumbing leak and water damage in two bedrooms and closets. They came immediately and started the drying process! We are so thankful for all they’ve done and we’re doing to use them for the remodel too!

  • T B.
    Reviewed on October 13th, 2021

    The work was done to my satisfaction. The workers were polite and arrived for the most part on schedule, and the company contacts were easy to get in touch with and quick to deal with my requests and concerns. Would definitely recommend them!

  • Min W.
    Reviewed on October 7th, 2021

    Thank you, United Fire & Water of Louisiana! We are so grateful for y’all. We now have a safe home, because of your quick response and restoration. Everyone from the office personnel to the on-site technician was professional, thorough and kind. They explained the process, and completed the job perfectly. Thanks again. I hope I don’t ever have an emergency again, but if I do they will be my first call. Highly recommend.

  • Jennifer L.
    Reviewed on September 29th, 2021

    On site on demand for your emergency needs. We don’t work for your carrier, we get you indemnified for your loss.

  • Jennifer Lormand C.
    Reviewed on September 29th, 2021

    On site on demand for your emergency needs. We don’t work for your carrier, we get you indemnified for your loss.

  • Blake C.
    Baton Rouge , LA
    Reviewed on September 1st, 2021

    water damage baton rouge, wet floors, wet carpet, damaged floors, restoration company baton rouge

  • Chiati L.
    Reviewed on August 11th, 2021

    We had two houses flooded on May 17th, 2021. Tom and his crew did a great cleanup job. Tom always quickly responded to our calls and texts. Most important of all is DKI company went through details about damage and restoration with our insurance company professionally and that saved us lots of hassle. We are happy with the outcome and referred DKI to our neighbor across the street.

  • Shavana B.
    Reviewed on August 5th, 2021

    Provided friendly, Professional and timely service. Answered all my questions.

  • Shavana B.
    Reviewed on August 2nd, 2021

    Provided friendly, Professional and timely service. Answered all my questions.

  • Will G.
    Reviewed on June 27th, 2021

    Kind and professional staff that took very good care of me and communicated well! Definitely recommend!

  • Jason M.
    Reviewed on June 22nd, 2021

    The team from UHC made the nightmare of our home flooding as tolerable as possible. They walked us through the entire process while keeping us informed from start to finish. They never treated my family as just another job, they treated us like a family trying to repair their home. If you have any water damage give them a call, they will do everything in their power to put your life back together

  • Sabrina S.
    Reviewed on June 8th, 2021

    We used another well-known remediation "pro" after recent flooding in Baton Rouge. They gave us poor advice on what required demo and assured us that all of our rooms were dry before removing their drying equipment. After discussing our situation with United Fire & Water, they came to our home and showed us where multiple rooms were still damp. They took the time to explain standard demo and drying procedures, where we had been given little or poor advice from the other company. After their visit, we pressed the other company to come back (since we had paid them in full already). They sent a new technician who reluctantly took additional moisture readings and admitted that our home was not dry. To this day they haven't come back or contacted us to ensure that our home was dry. We sincerely appreciate the United Fire and Water team coming out and alerting us to the fact that there were issues. They were knowledgeable, patient, and thorough. Should we or anyone we know ever be in need of a remediation contractor again, then they will have our business or recommendation.

  • Brittney L.
    Reviewed on May 29th, 2021

    Awesome customer service. Quick and efficient. Would recommend their services

  • Brittney LeBlanc M.
    Reviewed on May 29th, 2021

    Awesome customer service. Quick and efficient. Would recommend their services 🙂

  • Janet N.
    Reviewed on May 20th, 2021

    The employees are the nicest most knowledgeable people I have ever had the pleasure of dealing with. Without a doubt I would not hire another company! They are number 0NE!

  • Janet Nixon C.
    Reviewed on May 20th, 2021

    The employees are the nicest most knowledgeable people I have ever had the pleasure of dealing with. Without a doubt I would not hire another company! They are number 0NE!

  • Melanie S.
    Reviewed on May 19th, 2021

    Everyone at United Fire and Water has been so helpful in our pack out and clean up project. They are communicative and quick to respond and get the job done. Highly recommend to anyone needing these types of services!

  • Ray V.
    Reviewed on May 14th, 2021

    A+ company. I would highly highly recommend United Fire & Water Damage of LA, LLC.

4.98 out of 5 ( 240 Reviews )